Altiris Client Management Suite

Every day, IT administrators are asked to set up computers, distribute new software or patches, solve problems and much more. It’s far more difficult to perform these tasks with limited bandwidth and with few resources at remote sites. The only way to keep service and security high is with a robust management infrastructure that allows you to trigger various devices and tasks from a single console, no matter where you are.

This is where the Altiris Client Management Suite comes into play

With Altiris Client Management Suite from Broadcom (Symantec division), you can manage all your devices on different platforms with greater efficiency. Windows, Mac, Linux and even virtual desktops are supported. Altiris Client Management Suite (CMS) supports the complete lifecycle of a computer and gives the enterprise full control over the IT environment.

The Altiris Client Management Suite solutions in detail

The Altiris Client Management Suite consists of different solutions, all based on the same platform and installed on the same system.

Deployment Solution

  • Ensures that all computers can be set up with the same configuration.
  • Automates staging through zero-touch imaging or an unattended installation
  • Support for all plug-and-play drivers in DeployAnywhere for hardware-independent imaging
  • Images can be created with Symantec Ghost, with ImageX from Microsoft (WIM) or with RDeploy from Altiris
  • Change operating system settings

Inventory Solution

  • Inventories the software on the computers (MSI Cache, Add Remove, Files on Windows / RPM, Apps, etc. on Linux and Mac)
  • Inventories the hardware (processor, memory, case, hard disk and much more)
  • Inventories information about users
  • With the Application Metering feature you can monitor software and prevent its execution

Software Management Solution

  • Distribute software and ensure that software remains installed
  • Uninstall software
  • Software can be installed in the background
  • End users can install or request software directly via a software portal if the software requires approval

Patch Management Solution

  • Patch assessment scan, which scans the environment for uninstalled patches
  • Distribution of patches from about 20 different vendors on the Windows environment (Microsoft, Sun/Oracle, Mozilla, Apple, etc.)
  • Distribution of Mac, Suse and Red Hat patches.

Application Virtualization

  • Offers the possibility to virtualize software (helps especially with conflicts between different applications)
  • Software can be distributed already virtualized or virtualized directly during installation

pcAnywhere Remote Control

  • Software to control a computer remotely
  • File transfer in background
  • Whiteboard function
  • Multi-monitor support

Real Time Management

  • Real time access to the computer in the console via WMI
  • Various tasks can be performed remotely (reboot PC, terminate processes, manage services)
  • Detailed real time information about a computer

IT Analytics

  • Easy report generation (no SQL knowledge required)
  • Key performance indicators
  • Compile pivot tables via drag and drop
  • Relieve of the Symantec CMDB

Process Automation

  • Workflow Solution is included free of charge
  • Ability to create and implement process flows
  • Forms for end users
  • Interfaces to other systems possible (e.g. to Active Directory)

Symantec Endpoint Protection Integration Component

  • Anti Virus Inventory
  • Supports migration and rollout of SEP Agent
  • Helps troubleshooting agent problems
  • Status Reports
  • Reporting via IT Analytics

Cloud-enabled Management

  • Communication encrypted with SSL (https)
  • Gateway in DMZ
  • Manage mobile clients (Internet / Without VPN)
    • Software distribution, inventory and patch management

Release Notes and User Guides

The release notes and other useful documents for Altiris can be conveniently found at:

Altiris links & downloads

Would you like to find out specifically which solution covers all your requirements?
Get in touch with us and we’ll find out together.